Wednesday, 26 April 2017

Five ways to shut down being spoken down to | The Small Desk

Ok, rule number one: no-one has the right to talk down to you, they don't deserve your time and they don't deserve to be heard. You need to shut them down, and walk away whilst at the same time retaining your dignity and containing your anger. That way they look stupid, feel stupid and you don't waste any energy and stay positive.

Here are five easy sentences to say to people who are putting you down and that allow you to leave the conversation and stop and make the other person think.

On the phone:
1. "Hang on, I need to call you back. I'll ring you back. Bye." And don't ring them back.

In person:
2. "I just need a moment." Walk out of the room and round the block and go back to what you were doing before – do not put yourself back in the situation.

3. "I don't know the answer, but I'll find out and get back to you." And leave.

4. Zone out, stop listening and answer with "I'll email you further tomorrow". And leave.

Over email:
5. Thank you, [your name]. Keep it simple and do not enter into a discussion.

Basically what I've found is if you hit back with more anger it just gets worse. The most irritating thing for someone who is putting you down or trying to make you feel stupid is you not caring. There are better people in your life to care about. End of.

Also, small disclaimer, these are tips I've found work in an office. I don't have these problems at home!



SHARE:

No comments

Post a Comment

© the small desk. All rights reserved.
MINIMAL BLOGGER TEMPLATES BY pipdig